FAQs

HOW DOES SHIPPING WORK?

The Becashop partners are global merchants and artisans in order to provide you the best prices and the most interesting products.

This means that your order can be shipped from global areas such as USA, China, India, Europe ...

Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.

Because we ship directly from our partners in these countries, your item may take 10-25 business days to arrive.
Please do not panic if it does not show up immediately.
We can ship in every country in the world - no matter where you are, you can buy from us!

 WHAT I DO IF I NEED TO RETURN SOMETHING?

No worries! Contact us and we'll help guide you through the process to send the item back.


CAN I CANCEL MY ORDER? 

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.


HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
 
Send us an email via this form and we'll get back to you as soon as we can.